The aim of the article was to explore the respect reported by doctors for individual patients by examining the following questions: How does the respect for patients reported by doctors change? What patient characteristics are associated with greater respect reported by...
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Physicians' communication and perceptions of patients: is it how they look, how they talk, or is it just the doctor?
Although doctors' communication styles and perceptions influence outcomes, few studies have examined how these perceptions relate to the way doctors communicate with patients. Furthermore, although many factors may influence the communication process, in...
Clinical decision-making: Patients' preferences and experiences
The aim of this article was to determine the congruence between patients' preferred style of clinical decision-making and the style they typically experienced, and whether this congruence was related to socioeconomic status and/or perceived quality of care....
Do patients wish to be involved in decision making in the consultation? A cross sectional survey with video vignettes
The aim of this article was to determine patients' preferences for a shared or focused consultation style in the decision-making part of a general consultation. Patients had different preferences for participation in decision-making during the consultation. In a multiple regression analysis, it was found that...
Dimensions of patient-provider communication and diabetes self-care in an ethnically diverse population
Patient-physician communication is central to the effective care of diabetes and other chronic diseases. However, the relative impact of general and disease-specific communication on self-management is poorly understood, as are the determinants of these...
Information-giving in medical consultations: The influence of patients' communicative styles and personal characteristics
Informing the patient is arguably the physician's most important communication duty. Recognising this, researchers have long been interested in the question of why some patients receive more information from doctors than others. The paper argues that the amount of ...
Patient participation in the medical specialist encounter: Does physicians' patient-centred communication matter?
It is hypothesised that patient-centred physician communication stimulates the active participation of patients, thus leading to a more effective and humane exchange during a medical consultation. We investigated the relationship between physicians' communication focused ...
Communication in general practice: differences between European countries
The aim of this article was (i) to compare doctor-patient communication in general practice across European countries; and (ii) to examine the impact of system, GP and patient characteristics on doctor-patient communication in general practice. Data ...
Measuring patients' perceptions of communication with healthcare providers: do differences in demographic and socioeconomic characteristics matter?
Understanding patient-physician communication is essential to developing policies that measure how well the healthcare system delivers care. This study sought to determine which, if any, demographic factors were independently ...
Socio-economic status of the patient and doctor-patient communication: does it make a difference?
This systematic review, which included 12 original research papers and meta-analyses, investigated whether patients' socio-economic status affects doctor-patient communication. The results show that patients from lower social classes receive...
Influences on patients' ratings of physicians: Physicians demographics and personality
There is considerable interest in the impact of doctors on patient ratings. In this cross-sectional study, patients ( n = 4616; age range: 18-65 years) rated their satisfaction with primary care physicians ( n = 96). Patients and physicians were recruited from outpatient ...
Patient-provider communication and low-income adults: Age, race, literacy, and optimism predict communication satisfaction
The aim of this article was to assess whether literacy, numeracy and optimism are associated with low-income adults' satisfaction with a provider's communication skills. Low-income adults ( N = 131) were recruited from seven counties in...
The social gradient in doctor-patient communication
In recent years, the importance of social differences in the doctor-patient relationship has often been the subject of research. A 2002 review synthesised evidence on this topic. Given the increasing importance of social inequalities in health care, an update of this...
Are GP patients' needs being met? Unfulfilled information needs among native-Dutch and Turkish-Dutch patients
This study aims to assess the unmet information needs of Dutch and Turkish-Dutch general practitioners (GPs) patients in the Netherlands. In addition, the relationship between perceived and recorded information provided by GPs is investigated....
The impact of gender on medical visit communication and patient satisfaction within the Japanese primary care context
The present study was designed to fill significant gaps in the research literature by investigating the impact of gender conformity in medical communication and patient satisfaction in the Japanese context. New primary care patients (54...