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This book teaches physicians communication skills that will improve relationships with patients and increase the effectiveness of treatment programmes. Healthcare professionals need to learn the communication skills to create collaborative and mutually...

Based on the author's philosophy that communication is a clinical skill necessary for effective healthcare delivery, this comprehensive text discusses the theories and skills needed by all healthcare professionals. As the only text...

This up-to-date guide to communication in patient-centred medicine describes the health risks posed by a range of screening tests, procedures and treatment regimens. It discusses the growing trend for patients to become involved in their own care, particularly in...

Despite modern medicine's fascination with modern gadgets, the most powerful diagnostic tool is the doctor-patient conversation, which can uncover a large proportion of diseases. However, what patients say and what doctors hear are often two very different things....

The completely revised second edition of this popular text includes material on topics such as crisis communication, health care reform, global health issues and political issues in health communication. New case studies, examples and...

The book considers for the first time the doctor/patient relationship over a long period and from a broad geographical perspective. Historians, anthropologists and physicians reflect on the factors that, from the classical era to the present day, have changed the relationship of care and the embedded...

The US healthcare system is by far the most expensive in the world, but its performance is decidedly mediocre compared to other countries. Dennis Rosen argues that poor communication between doctors and patients lies at the heart of this...

This book is a practical introductory guide and covers the basics of interviewing patients. This most evidence-based guide on the subject, endorsed by the Academy of Communication in Healthcare, uses proven...

This bestselling title has become the ultimate guide to patient communication for all practitioners, regardless of their experience or practice setting. Highly respected by many and valued for its light, conversational tone, this completely updated and...

This book seeks to answer the question: how can medical culture continue to be marked by paternalism, despite the concentrated efforts of the medical community to put the doctor and patient on a more equal footing? The recent emphasis in medicine has concerned...

A practical resource that provides the keys to better patient-doctor communication in healthcare and engages readers not only on an intellectual level, but also on an emotional level. The book focuses on seven core elements that constitute...

Medical Improv is a new teaching tool and its empirical work holds great promise for the continuing challenges we face in healthcare, promoting 'soft' skills related to emotional intelligence, communication, collaboration and...

As patients become participants, doctors are increasingly adapting to new roles and forms of communication - from speakers and stewards to confidants and interpreters. The seventh edition of the Handbook of Physician Communication directly addresses the latest developments in...

This book is an essential aid for all doctors to increase the effectiveness of consultations and make them more patient-centred. It covers the theoretical basics as well as practical help. Consultation is the 'central act of medicine': the meeting between patient and...

Drawing on true stories of misdiagnoses, the authors show how active patient participation in the diagnostic process can prevent these errors. Wen and Kosowsky offer specific follow-up questions that patients can easily consider during...