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World Mental Health Day - building relationships and trust through the humanisation of medicine

10 October 2024

Mental health is integral to overall health and well-being. Modern life with its fast pace and numerous challenges often leads to stress, anxiety and other mental health problems. World Mental Health Day, celebrated on 10 October, aims to raise awareness and promote open discussion about mental health problems. In the context of the humanisation of medicine, it is important to understand that mental health is as important as physical health, and that patients need support, understanding and empathy.

Patient-doctor relationship

The patient-physician relationship is a vital part of effective healthcare, particularly in the context of mental health. Trust is the foundation of this relationship and building it requires time, openness and honesty. Patients need to feel comfortable sharing their problems and concerns, and doctors should be ready to listen and support.

Humanising medicine in this context is about creating an environment where patients feel safe and understood. It is also about encouraging an empathetic approach from doctors, which allows them to better understand the individual needs and experiences of the patient. Building trust is important for effective treatment, as patients are more likely to cooperate and comply with recommendations when they feel respected and valued.

Empathy and understanding in the care of patients with mental health problems

Patients struggling with mental health issues often feel isolated and stigmatised, which can affect their ability to communicate openly about their problems. Medical professionals who demonstrate empathy and understanding can significantly improve patient comfort and build trust, which positively impacts the entire treatment process.

An empathic approach means actively listening, understanding the patient's emotions and responding in a supportive way. Understanding patients' individual experiences and their life context is essential to tailor treatment to their needs. Introducing empathy and communication training programmes for medical professionals can increase the quality of healthcare and improve treatment outcomes.

Promoting mental health

Family and community support is an integral part of the treatment process for mental health problems. Family and loved ones can be a source of essential emotional and practical support that helps recovery. Humanising medical care also includes educating families and communities about mental health so that they can better understand and support their loved ones.

Family and community involvement helps to reduce the stigma associated with mental disorders. Education and open conversation about mental health can help to create a more accepting and supportive environment where people struggling with mental health problems feel less alone and more supported. A good tool in building awareness and understanding in the community is to organise information and education campaigns.

The future of humanisation in mental health care

Improving the quality of mental health care involves further developing empathy, understanding and support within the health care system. As awareness of the importance of mental health grows, more medical institutions and community organisations are introducing programmes to support patients with mental health problems.

Technologies such as telemedicine and mental health monitoring apps have the potential to shape the future of humanising healthcare. They enable patients to more easily access support and resources to help them cope with mental health difficulties. However, it is important that any technology is used in a way that supports the personalisation of care and the building of trust between the patient and medical staff.