Humanising medicine is an important part of the work of medical staff. Introducing humanisation into daily medical practice can improve the quality of medical care and increase patient and medical staff satisfaction. In this article, we will outline some ways in which humanisation can be introduced into everyday medical practice.
Listen to the patient
Listening to the patient is one of the key elements of humanising medicine. Medical staff should listen to the patient and understand their needs, concerns and expectations. Listening to the patient can contribute to better communication with the patient, a better understanding of the patient's needs and expectations, and improved quality of medical care.
Address the patient by name
Addressing the patient by name can help to improve the relationship between medical staff and the patient and improve the patient's well-being. Addressing the patient by name allows the patient to feel more comfortable and important. It can also contribute to better communication between medical staff and the patient.
Watch out for body language
The body language of medical staff can also affect the patient's wellbeing. Medical staff should be mindful of their behaviour and use positive non-verbal signals to make the patient feel comfortable and safe. Smiles, kind words and friendly gestures can help to improve the relationship between medical staff and patients.
Use communication techniques
Medical staff should use a variety of communication techniques to communicate more effectively with the patient. For example, using clear and simple language, avoiding words and expressions that may be difficult to understand, using open-ended questions that allow the patient to express their needs and expectations.
Learn from patients
Patients are the best source of information about their needs and expectations. Medical staff should listen to patients and learn from them to better understand their needs and expectations. This can help to improve the quality of medical care and to treat patients better as individuals.
Lifelong learning
The humanisation of medicine is an ongoing process that requires medical staff to continuously improve themselves. Medical staff should continuously improve their skills to better understand the needs and expectations of patients. Training in the humanisation of medicine can help medical staff to improve their skills and implement best practices.
Pay attention to psychological aspects
The work of medical staff also requires consideration of the psychological aspects of the patient. Medical staff should be able to understand how the illness and treatment affect the patient and what the patient's emotional needs are. The right emotional support can help the patient to cope better with the illness and speed up the healing process.
Make organisational changes
Introducing the idea of humanising medicine into everyday medical practice also requires organisational changes. Medical staff should have the time to listen to patients and provide them with appropriate medical care. In addition, medical staff should have access to appropriate training and tools to effectively incorporate humanisation into their work.
In summary, the introduction of the idea of humanising medicine into everyday medical practice requires the consideration of many aspects, such as listening to the patient, using positive body language, using different communication techniques, learning from patients, continuously improving skills and taking into account the psychological aspects of the patient. Introducing the humanisation of medicine also requires organisational changes, such as giving medical staff adequate time and training. Introducing humanisation into daily medical practice can improve the quality of medical care, increase patient and medical staff satisfaction and improve the image of the entire healthcare system.