Doctors recognise that accurate diagnosis depends on the provision of accurate information by patients and family members, and that timely, insightful and compassionate care depends on effective two-way communication (between patient and doctor). Unfortunately, both patients and physicians often face challenges due to the complexity of communication; each group hides, distorts, obscures or falsifies information that is crucial to the doctor-patient relationship and to effective treatment. Information manipulation can damage relationships and compromise clinical care. In addition, information exchange is increasingly taking place (via email and medical records) electronically. Less face-to-face interaction makes communication even more difficult. Managed care and time constraints add to the pressure. This article discusses the falsification of information in the medical setting and considers the context in which lies are made and how conflicts can be explained and resolved.
Lies in the Doctor-Patient Relationship
19 December 2022