This book is a practical introductory manual and covers the basics of patient interviewing. This most evidence-based guide on the subject, endorsed by the Academy of Communication in Healthcare, uses a proven 5-step approach that integrates patient-centred and clinician-centred skills to improve effectiveness without increasing the length of the interview.
Smith's patient-centred interviews cover important topics such as:
-Patient education
-Motivation to change behaviour
-Management of different personality types
-Increasing personal awareness in mindful practice
-non-verbal communication
Study aids include practice exercises in each chapter, lists of essential questions and graphics to aid understanding and memorisation.