Health professional and Patinet Interaction

Covering strategies for effective communication, this book provides tools to help establish positive, respectful relationships with patients. Practical examples and scenarios show how to demonstrate respect and professionalism to patients of all ages and disabilities. New to this edition is the accompanying Evolve website, which contains video clips and simulation exercises, each outlining the principles of respectful interactions between healthcare professionals and patients. This resource, written by a team of authors including Ruth Purtilo, Amy Haddad and Regina Doherty, addresses respect in the context of different practices, diverse populations and challenging situations. Cases present the patient's point of view to illustrate key principles and encourage a more personal touch. Reflection boxes encourage the application of critical thinking skills and personal experience to different scenarios. Reflection and discussion questions at the end of each section will help to apply knowledge to different situations. The interdisciplinary approach addresses fundamental issues that relate to many different healthcare disciplines. The emphasis on respect and ethics provides the basis for building positive relationships with patients.