Health professional and patient interaction

Covering strategies for effective communication, this proven guide offers the tools needed to establish positive relationships with patients and staff. It not only covers respectful actions and appropriate decision-making, but also shows how these decisions directly affect success at work. Practical examples and authentic scenarios show how to demonstrate respect and professionalism to colleagues and patients of all ages and backgrounds in a wide range of healthcare settings. Provides authentic scenarios and examples demonstrating strategies and tools for effective communication with patients of all ages in a variety of healthcare settings. An interdisciplinary approach addresses issues that cut across many different healthcare disciplines to help you identify with a specific discipline, as well as recognise themes that apply across the healthcare spectrum. Authentic patient cases present a personal reference as to how the various messages and actions discussed in the text affect the patient. Questions throughout the text encourage the application of critical thinking skills and personal experience in a variety of scenarios. The integration of respect throughout the text emphasises its necessity in many different types of interactions between healthcare professional and patient.