The book addresses both general issues - e.g. the importance of professional communication in the doctor-patient relationship, the needs of the patient - and specific issues concerning the principles and specificities of contact with certain groups of patients. The authors use clear and helpful diagrams when discussing contact with different groups of patients, such as children, the elderly, the mentally ill, people in suicide crisis and experiencing violence, patients with disabilities, chronically ill patients, including oncology patients. The publication provides a wealth of practical advice and guidelines, as well as useful step-by-step guidance on how to build a professional relationship with a patient in specific problem situations. The book broadens the understanding of the phenomenon of dialogue with the patient by professionals and readers without extensive psychological knowledge.
