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Managing patient stress through the humanisation of medicine

30 July 2024

Stress

Stress is the body's natural response to a variety of challenges in life, which can cause feelings of tension, anxiety or fear. It is an adaptive response that can have both physical and emotional effects.

Stress can come from a variety of sources, ranging from everyday life situations to professional challenges to significant changes in personal life. Everyone responds to stress in an individual way, which means that the impact of stress can vary widely and include both physical and psychosocial aspects. In the context of medical care, stress management becomes a key element to support the healing and rehabilitation process of patients.

In the context of medical care, stress is a common experience for patients, stemming from concerns about diagnoses, planned medical procedures and uncertainty about treatment outcomes. High levels of stress can lead to increased mental and emotional strain, which negatively affects both the physical and mental health of patients. In addition, stress can cause difficulties in adapting to the hospital setting and limit the ability to focus on treatment, which can delay the healing process. Effective stress management in the medical environment is therefore key to improving patient outcomes and rehabilitation.

The role of empathy in stress management

Empathy and understanding play a significant role in reducing patient stress in the medical environment. When medical staff make an effort to listen to and understand patients' experiences and concerns, deeper relationships based on trust and support are built. Patients often feel anxious about diagnoses, procedures and uncertainty about treatment outcomes. An empathetic approach helps them to overcome these emotional states, feeling more comfortable and confident in the medical environment.

Understanding and empathy on the part of medical staff not only reduce stress, but also foster a sense of control in patients. When patients feel that they are treated as individuals and their needs are taken into account, they are more willing to actively participate in the treatment process. This mutual care and attention translates into better therapeutic outcomes and increased quality of healthcare as a whole.

An empathy approach can also improve the experience of patients during their stay in hospital or admission to a ward. It allows a bond to be built between medical staff and patients, which not only affects their physical health, but also their emotional wellbeing. As a result, patients can feel more comfortable and accepted, which is key to their overall wellbeing during medical treatment.

Communication

Promoting open communication between medical staff and patients is key to reducing stress and anxiety related to treatment. Clearly explaining medical procedures, diagnoses and expected therapeutic outcomes helps patients to better understand their health situation and feel more involved in the treatment process. When patients are fully informed and clear about therapeutic plans, they can better anticipate and prepare for possible challenges, which reduces uncertainty and stress.

Open communication also enables patients to express their concerns, needs and preferences, which is crucial to their sense of control over their health situation. When patients feel that they are listened to and their opinions are taken into account, their trust in medical staff and their cooperation in adhering to treatment recommendations increases. In turn, this translates into better treatment and rehabilitation outcomes when patients are more active and involved in their healthcare.

Ensuring open communication not only builds stronger doctor-patient relationships, but also reduces the stress of uncertainty and health concerns. When patients can openly ask about their treatment, receive honest answers and participate in decisions about their care, they feel more reassured and confident about their health situation. This leads to increased patient satisfaction with the quality of medical care and an improved patient experience during treatment.

Occupational therapy

The use of occupational therapy, such as art classes, music therapy or book reading, plays a key role in reducing stress in patients both before and during hospitalisation. These techniques not only offer patients a way to distract themselves from the day-to-day concerns of treatment, but also allow them to express their emotions and feelings through creative activities. Art activities can be therapeutic, helping patients to express themselves visually and find inner solace. Music therapy, on the other hand, can relieve tension and stress through relaxing sounds that benefit patients' mental state.

Occupational therapy techniques not only reduce stress, but also support the healing process by integrating patients emotionally and psychologically. Reading books, as a form of occupational therapy, can be particularly helpful in distracting patients from the negative thoughts and fears associated with hospitalisation. This allows patients to experience moments of rest and relaxation, which translates into better mental and emotional wellbeing during their hospital stay.

Occupational therapy not only acts as a stress-reducing tool, but also as an integral part of a holistic approach to healthcare. By engaging patients in creative and imaginative activities, therapists can support not only the physical aspect of recovery, but also personal and emotional development. This integrative approach has a significant impact on patients' overall comfort and wellbeing, which in turn promotes faster recovery and a reduction in the negative effects of treatment-related stress.

Stress management through the humanisation of medicine is a key element of modern healthcare. The empathetic approach of medical staff, open communication and the use of occupational therapy are indispensable elements in reducing stress in patients. The integration of these methods not only supports the treatment process, but also improves patients' quality of life by increasing their sense of support and control over their own health.