The article addresses patients' assessments of how doctors and patients can improve communication. Patients attribute more responsibility to doctors, while placing more importance on the doctor than on patient-related factors, in particular the doctor's treatment of the patient as a partner and the provision of continuity of care. These findings should represent a breakthrough in the adaptation of guidelines and communication programmes generated in Europe.
Which patient and doctor behaviours make a medical consultation more effective from a patient point of view. Results from a European multicentre study in 31 countries
18 December 2022