The aim of this article is to explore patients' preferences and experiences of intercultural communication, which may influence the development of patient-centred intercultural communication training. The study showed that all patients preferred a doctor with a patient-centred professional attitude, regardless of their background. Patients mainly mentioned general communication aspects, such as listening, as important skills and seemed to be aware of their own responsibility to participate in the consultation. They also frequently mentioned being treated as a unique individual rather than the disease as a significant part of the treatment process.
https://link.springer.com/article/10.1186/s12910-020-00566-3