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ANALYSIS OF DOCTOR-PATIENT COMMUNICATION IN THE LIGHT OF SELECTED DEMOGRAPHIC AND CLINICAL CHARACTERISTICS

12 December 2022

Communicating information to the patient is one of the doctor's responsibilities. There are no studies in the available literature on this relationship. In this study, the influence of selected demographic and clinical characteristics on doctor-patient communication was shaded. A questionnaire survey was administered to 500 patients from three clinical departments. Independent variables included patients' age, gender, education, place of residence, employment, form of employment, marital status and earnings. The independent clinical variables were the number of hospitalisations and their ICD-10 diagnosis. The relationships between these characteristics and the fulfilment of the patients' duty to inform, their knowledge of their rights, their subjective assessment of the availability and extent of the information provided, its impact on the validity of the consent given and the completeness of the information provided were analysed. Patients' knowledge of their rights to appoint a fiduciary was assessed according to their education. Those with tertiary and secondary education and earning more than PLN 1,300 were significantly better at assessing the implementation of the medical duty. Other variables were not differentiating criteria. Patients' knowledge of their rights was significantly influenced by place of residence, income and number of hospitalisations. Residents of large cities, those better off and those with a university education rated the information significantly better in terms of accessibility and scope. The information provided by the doctor allowed consent to be considered valid significantly more clearly in patients with a higher education, living in larger cities and better paid. Only one third of the patients had correct knowledge of the right to appoint a trustee. The implementation of the medical duty to inform and the extent, manner of communication and perception of information, as well as the effect of the information provided on the validity of the patient's consent depend on the patient's education, monthly income, place of residence, reason and number of hospitalisations. The reason for hospitalisation is a differentiating factor in terms of the completeness of the information given to the patient by the doctor.

https://ruj.uj.edu.pl/xmlui/bitstream/handle/item/133734/motyka_znaczenie_komunikacji_tera peutic_with_patient_2013.pdf?sequence=1&isAllowed=y